Services

 

Carroll Technologies Group offers its 800+ customers a full set of key services, supported by MinerCare 24/7 operations centers. Customers rely on services from Carroll Technologies Group for spare parts, expert repair and troubleshooting as well as end-to-end solutions for data networking, voice communications, cabling and disaster recovery.

Our services portfolio includes:

• Product Support

We lead the industry with MinerCare 24/7™ – the most comprehensive service and support organization available to mining companies

• Factory Authorized Repair

With certified repair centers for Pyott-Boone, MSA, Eaton, ComTrol and SMC just to name a few, we provide high quality repairs adhering to processes that meet or exceed MSHA specifications to make sure mining companies keep running smoothly and safely

• Communications Network Design

We offer a complete range of voice communications solutions, a critical part of a mine’s IT infrastructure, to enable constant communications between operations centers and underground mining teams

• Service Exchange Program

We offer a cost-effective emergency service exchange program for quick availability of key components, along with full service, repair, and replacement options to companies

• Rapid Response Safety Compliance

  Carroll technologies is there when needed in rush and emergency situations, from a mine fire to a machine down for a critical part to resume production. We stock many products that range from spare parts to new instruments.

• Mine safety consulting: an ideal way to assess an operation

  Mine safety consulting services offered by Companies like Carroll Technologies Group ensure that mine operators aren’t just deploying the right equipment, but that their set-up is fully optimized for the particular conditions of a particular site